How Mobility is Unifying the Retail Experience

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About this podcast

A conversation with Doug Stephens, one of the world’s foremost retail industry futurists, reveals how mobility fits into an omnichannel retail experience.


About the Podcasters

Doug Stephens, Retail Prophet
Doug Stephens is one of the world’s foremost retail industry futurists. His intellectual work and thinking have influenced many of North America’s best-known retailers, agencies and brands including Walmart, Home Depot, Disney, and more. Doug is the author of the groundbreaking book, The Retail Revival: Re-Imagining Business for the New Age of Consumerism.

Rachael McBrearty, Cisco
Rachael McBrearty is Chief Creative and group leader of the Cisco Internet Business Solutions Group (IBSG) Experience and IT Transformation Practice. She is responsible for thought leadership in the area of Customer Experience including digital design, working with Cisco clients to shape the user experience with their company, products, software, and environments.

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